Interface Guide

The waiting room management screen provides a common interface that applies to all four waiting room types (Waiting Room, Block Room, Pre-waiting Room, Post-waiting Room). This guide explains the common features and how to use the waiting room management screen.

📄️ How to Access

Learn how to access the waiting room management screen.

📄️ How to Understand the List

Learn about the common status information and list structure available in the waiting room list.

📄️ How to Create

Learn how to create new waiting rooms and the creation screen.

📄️ How to Edit

Learn how to edit existing waiting rooms and the editing screen.

📄️ How to Duplicate

Learn how to duplicate existing waiting rooms to create new ones.

📄️ How to Delete

Learn how to delete waiting rooms and important precautions.

Key Concepts

Before using the waiting room management interface, it's helpful to understand the following key concepts:

Waiting Room Design Object

A Waiting Room Design Object is a template that defines how the waiting room UI appears to users. Each waiting room in the list represents one design object that can be:

• Created: Build a new design from scratch or from a template
• Edited: Modify the design, settings, and appearance
• Duplicated: Copy to create a new design object
• Deleted: Remove when no longer needed (except Sample waiting rooms)

Segment Connection

Segment Connection displays which segments are currently using a waiting room. This is a many-to-many (n:m) relationship:

• One waiting room can be connected to multiple segments
• One segment can select one waiting room (for Waiting status) and one block room (for Block status)

Important: Connection management is done in segment settings (Waiting Room Application), not in the waiting room management screen. The waiting room list only displays connection information (read-only).

Sample Waiting Rooms

Sample Waiting Rooms are default system waiting rooms (one for each of the 4 types) automatically created when a project is created. They cannot be deleted but can have their names modified.

Entry Status and Waiting Room Types

Understanding how entry status determines which waiting room type is displayed:

• Waiting Status → Shows one of these waiting room types:

  • Waiting Room
  • Pre-waiting Room (if pre-waiting reservation is configured)
  • Post-waiting Room (if post-waiting reservation is configured)

• Block Status → Shows Block Room

The segment's Entry Status Setting determines when to show waiting/block rooms, while Waiting Room Application in segment settings determines which specific waiting room design to use.